Privacy Policy
Effective Date: September 22, 2026
Open Matter Network, Inc., a Delaware corporation (“OMNI,” “we,” “us,” or “our”), is responsible for the personal information described in this Policy. This Policy covers www.openmatter.network and communications related to Website inquiries. It does not cover customer data processed through Datavizor or other OMNI services under separate agreements and applicable privacy notices.
Use of the Website is also governed by our Terms and Conditions.
1. Information we collect
We collect information you provide when contacting us or requesting a demo, including your name, work email, company, role, and message.
We also collect technical and usage information, such as your IP address, browser and device details, referring pages, and activity on the Website, through server logs, cookies, and similar technologies.
Please do not submit sensitive personal information or customer datasets through Website forms.
2. How we use information
We use personal information to respond to inquiries, arrange demos, manage business relationships, operate and improve the Website, prevent misuse, and meet legal obligations. We may also send relevant business updates and marketing communications where permitted by law. You may unsubscribe at any time.
Where applicable law requires a legal basis, we rely on our legitimate interests in operating and securing our business and responding to inquiries, taking steps toward a contract at your request, complying with legal obligations, or your consent. You may withdraw consent at any time without affecting earlier lawful processing.
3. When we disclose information
We disclose personal information to service providers that support our hosting, communications, analytics, and business operations, subject to appropriate restrictions on their use of that information.
We may also disclose information when reasonably necessary to comply with law, protect rights or safety, or evaluate or complete a merger, financing, or sale of our business, with appropriate safeguards.
We do not sell personal information or share it for cross-context behavioral advertising.
4. Cookies
We use cookies and similar technologies to support Website functionality, remember preferences, and understand Website use. Where required, we obtain consent before using nonessential technologies.
You can manage cookies through your browser settings and any cookie controls provided on the Website. Blocking cookies may affect some functions. We do not respond to browser “Do Not Track” signals; we honor legally required opt-out preference signals.
5. Retention, security, and location
We retain personal information only as long as reasonably needed for the purposes described in this Policy, considering our relationship with you, the nature of the information, and legal or recordkeeping requirements.
We use reasonable safeguards to protect personal information, but no system is completely secure.
Information may be processed in the United States and other countries where our providers operate. Where required, we use legally recognized safeguards for international transfers. Contact us for information about applicable safeguards.
6. Your choices and rights
Depending on applicable law, you may request access to, correction or deletion of, or a portable copy of your personal information. You may also have rights to object to or restrict processing, withdraw consent, or appeal a denied request.
Send requests or appeals to info@openmatter.network. We may verify your identity and, where applicable, an agent’s authority. We respond within legally required periods and do not discriminate against you for exercising your rights. You may also complain to your local data protection authority.
To stop marketing emails, use the unsubscribe link or contact us.
7. Children and external links
The Website is intended for business audiences. We do not knowingly collect personal information from children under 13 (or the minimum age required in your jurisdiction). Contact us if you believe a child has provided personal information.
Third-party websites linked from our Website have their own privacy practices.
8. Updates and contact
We may update this Policy by posting a revised version with a new effective date. For material changes, we will provide additional notice and obtain consent where required by law.
For questions or privacy requests, contact Open Matter Network, Inc. at info@openmatter.network.